Legal

Privacy Policy

How Haske247 collects, uses, stores and protects information.

Effective Date: 10 September 2026 Last Updated: 10 September 2026 Haske247 (“Haske247”, “we”, “our” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our platform. This Privacy Policy explains what information we collect, why we collect it, how we use and share it, how long we retain it, and the choices and rights available to you. By accessing or using Haske247, you acknowledge the practices described in this Privacy Policy. 1. About Haske247 Haske247 is a digital platform for creators, supporters, event organizers, attendees, businesses, vendors, sellers and communities. Our services may include: Creator profiles and content publishing; Events, registration and ticketing; QR ticket claiming, scanning and check-in; Competitions and voting; Creator subscriptions and paid content; Tips and creator support; Marketplace services; Digital and physical product sales; Audio and other digital content; Event commerce and vendor transactions; Wallets, credits and payouts; Career, casting and gig opportunities; Advertising and promotional services; Referral and affiliate programmes; and Other digital services introduced from time to time. This Privacy Policy applies to personal information processed through these services unless a different privacy notice is provided for a particular service. 2. Information We Collect The information we collect depends on how you use Haske247. A. Account Information When you create or maintain an account, we may collect: Full name; Username; Email address; Phone number; Profile photograph; Date of birth or age information where required; Gender where voluntarily provided; Location; Password or authentication information; Account preferences; and Other profile information you choose to provide. Passwords should be stored using appropriate security protections rather than in readable form. B. Creator Information If you use Haske247 as a creator, artist or professional, we may process information such as: Creator name or stage name; Biography; Profile and cover photographs; Videos; Audio; Photographs; Posts; Portfolio information; Skills and professional information; Subscriber or follower information; Products and services; Earnings and transaction records; and Creator analytics. C. Event and Ticketing Information When you register for, create, manage or attend an event, we may collect: Name; Email address; Phone number; Ticket category; Ticket number; QR code or validation identifier; Payment status; Registration details; Ticket purchase source; Ticket claim information; Check-in status; Date and time of scans; Scanner or authorized staff information; and Other information requested for the particular event. This allows Haske247 and authorized event organizers to manage registration, attendance, security, reporting and event communication. 3. Physical and Hybrid Tickets Haske247 may support physical tickets that can subsequently be claimed or linked to an attendee. When a physical ticket is claimed, information about the ticket may be connected to the person claiming it. We may record: The ticket identifier; Claim date and time; Claimant details; Event information; Scan/check-in records; and Relevant transaction information. These records help distinguish direct online purchases, physical ticket claims, complimentary tickets and other ticket channels. 4. Payment Information When you make or receive payments through Haske247, we may process information including: Transaction amount; Transaction reference; Payment method; Payment status; Payment provider; Wallet transaction history; Refunds; Chargebacks; Commissions; Withdrawal requests; and Settlement records. Payment card or banking information may be processed directly by third-party payment providers. Haske247 does not necessarily receive or store complete card details where those details are handled directly by an authorized payment processor. 5. Wallet and Payout Information If you receive or withdraw money through Haske247, we may collect information required to process and reconcile those transactions. This may include: Account holder name; Bank name; Bank account details; Wallet balances; Earnings; Bonuses or promotional credits; Event credits; Withdrawal requests; Settlement history; and Transaction reconciliation records. Additional identity verification may be requested where necessary for fraud prevention, regulatory compliance or financial security. 6. Marketplace and Commerce Information When you buy or sell through Haske247, we may process: Buyer and seller information; Products purchased; Quantity; Price; Order history; Delivery information; Shipping address; Seller information; Customer communications; Refund information; and Transaction records. Only information reasonably necessary to fulfil a transaction should be shared between buyers, sellers and relevant service providers. 7. Event Commerce and Vendor Transactions For events using Haske247's vendor or event-commerce features, we may process information relating to: Participating vendors; Vendor categories; Attendee spending credits; Purchases; Vendor earnings; Unused credits; Refunds or reversals; Settlement information; and Event organizer reports. Where an organizer funds attendee credits, Haske247 may maintain records showing how much credit was allocated, used or remained unused. 8. Voting, Competitions and Giveaways When you participate in a competition, voting activity or giveaway, we may collect: Participant information; Contestant information; Votes; Payment references for paid voting; Device and technical information; Referral information; and Information used to detect duplicate or fraudulent participation. We may analyze voting patterns and related technical information to protect competition integrity and prevent manipulation. 9. Career, Casting and Opportunities Where Haske247 provides career, casting, audition, gig or similar features, users may choose to provide: Professional profile; Employment history; Skills; Portfolio; Photographs; Videos; Audio samples; CV or résumé information; Application information; and Contact details. Some of this information may be shared with employers, casting professionals, organizers or opportunity providers when you choose to apply or participate. 10. Information Collected Automatically When you use Haske247, certain technical information may be collected automatically, including: IP address; Browser type; Device type; Operating system; Device identifiers where permitted; Login dates and times; Pages visited; Referring pages; Session information; Error and diagnostic information; Security logs; and General usage information. We use this information for security, troubleshooting, analytics and improvement of the Platform. 11. Cookies and Similar Technologies Haske247 may use cookies and similar technologies to: Keep users signed in; Remember preferences; Maintain shopping carts or sessions; Improve performance; Measure Platform usage; Prevent fraud; Protect accounts; and Understand how users interact with our services. Where required, users may be provided with choices concerning non-essential cookies. Browser settings may also allow users to restrict or delete certain cookies, although some Platform features may not function correctly without essential cookies. 12. How We Use Personal Information We may use personal information to: Create and maintain accounts; Authenticate users; Provide Platform services; Process payments; Manage wallets and withdrawals; Sell and validate event tickets; Process ticket claims; Manage event attendance; Facilitate marketplace transactions; Process voting and competitions; Provide creator monetization services; Deliver customer support; Communicate transaction and service information; Detect and prevent fraud; Investigate disputes; Protect Platform security; Generate organizer and seller reports; Improve Haske247; Comply with legal obligations; and Enforce our Terms & Conditions and other policies. 13. Legal Bases and Grounds for Processing Where applicable under Nigerian data-protection requirements, we process personal information based on appropriate grounds, which may include: Your consent; Performance of a contract or provision of a service you requested; Compliance with legal obligations; Protection of legitimate interests where those interests do not improperly override your rights; and Other lawful grounds permitted under applicable law. Where processing is based on consent, you may generally withdraw that consent, subject to applicable legal and contractual requirements. 14. Event Organizers and Attendee Information When you register for an event through Haske247, certain information may be made available to the organizer of that event where reasonably necessary to operate the event. This may include: Your name; Contact details; Ticket category; Registration status; Payment status where appropriate; Ticket or claim status; and Check-in information. Event organizers must use attendee information only for legitimate event-related purposes and in accordance with applicable data-protection requirements. WhatsApp and Direct Marketing An event organizer's access to attendee information does not automatically give the organizer unrestricted permission to add attendees to WhatsApp groups, marketing lists or unrelated promotional campaigns. Where marketing consent is required, the organizer must obtain appropriate permission. Haske247 may provide communication tools that allow organizers to contact attendees while limiting unnecessary exposure of personal contact information. 15. Information Shared With Sellers and Vendors Where you purchase something from a seller or vendor, we may provide information reasonably necessary to complete the transaction. This may include: Customer name; Order information; Delivery details; and Contact information where required for fulfilment. Sellers and vendors must not use this information for unauthorized marketing, resale of customer data or unrelated purposes. 16. Service Providers Haske247 may work with trusted service providers to operate the Platform. These may include providers of: Payment processing; Cloud hosting and storage; Email delivery; SMS or messaging; Analytics; Cybersecurity; Customer support; Logistics and delivery; and Other technical infrastructure. We should provide these service providers only with information reasonably necessary to perform their services and require appropriate handling of personal information. 17. Payment Providers Payments may be processed through independent payment providers. When you make a payment, information may be transmitted directly to the relevant payment provider. Their processing of your information may also be governed by their own privacy policies and legal obligations. 18. Information We Do Not Sell Haske247 does not sell users' personal information as a standalone commercial product. We do not permit event organizers, creators, vendors or sellers to obtain Haske247 user information for the purpose of independently selling or trading that information. 19. Marketing Communications With appropriate permission or another lawful basis where applicable, Haske247 may send information about: Platform updates; Creator opportunities; Events; Products; Promotions; New features; and Other relevant services. Users may unsubscribe from non-essential promotional communications. Important transactional, account, security or service communications may still be sent where necessary. 20. Security Haske247 uses reasonable administrative, technical and organizational measures designed to protect personal information. Measures may include: Access controls; Password protection; Secure communications; Role-based administrative permissions; Transaction monitoring; Fraud detection; Activity and security logs; Backups; and Other appropriate safeguards. However, no online platform or storage system can guarantee absolute security. Users are also responsible for protecting their passwords, authentication information and devices. 21. Fraud Prevention and Security Monitoring To protect users and the Platform, Haske247 may monitor activity for indications of: Fake accounts; Bot activity; Payment fraud; Ticket fraud; Referral abuse; Voting manipulation; Suspicious withdrawals; Account takeover; Duplicate transactions; and Other security threats. Where suspicious activity is detected, Haske247 may temporarily restrict a transaction or account while the activity is reviewed. 22. Data Retention Haske247 retains personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate legal, financial, security and operational requirements. Some transaction, payment, ticketing, tax, dispute and security records may need to be retained after an account is closed where required or permitted by law. Information that is no longer required should be deleted, anonymized or otherwise appropriately disposed of. 23. Account Deletion Users may request deletion of their Haske247 account. Account deletion may not result in immediate deletion of every record. Haske247 may retain information where reasonably necessary to: Meet legal requirements; Maintain financial records; Process outstanding transactions; Handle disputes or chargebacks; Prevent fraud; Protect legal rights; or Maintain legitimate security records. Where information must be retained, access should be limited to appropriate purposes. 24. Your Privacy Rights Subject to applicable law, you may have rights concerning your personal information, including the right to: Request access to your information; Request correction of inaccurate information; Request deletion in appropriate circumstances; Object to certain processing; Restrict certain processing; Withdraw consent where processing depends on consent; Request information about how your data is used; and Exercise other rights provided by applicable data-protection law. Haske247 may need to verify your identity before processing certain requests. 25. Children's Privacy Haske247 is not intended to collect personal information from children in circumstances prohibited by law. Certain events, competitions or programmes may involve younger participants. Where applicable, Haske247 or the relevant organizer may require consent from a parent or legal guardian and implement additional protections appropriate to the participant's age. 26. Public Information Certain information users intentionally publish may be visible publicly. Examples may include: Username; Creator name; Profile photograph; Biography; Public posts; Public products; Event listings; Contestant profiles; and Other content deliberately published to a public area of Haske247. Users should avoid publishing sensitive personal information in public sections of the Platform. 27. External Links and Third-Party Platforms Haske247 may contain links or integrations with external websites, social networks, video platforms, payment providers or other services. Haske247 is not responsible for the privacy practices of independent third parties. Users should review the privacy policies of those services when interacting with them. 28. International Data Processing Some technology providers used by Haske247 may process or store information outside Nigeria. Where personal information is transferred internationally, Haske247 will seek to use appropriate safeguards as required by applicable data-protection requirements. 29. Business Changes If Haske247 undergoes a merger, acquisition, restructuring, investment, sale or transfer of part or all of its business, relevant information may be transferred as part of that transaction, subject to applicable law and appropriate protections. 30. Changes to This Privacy Policy We may update this Privacy Policy when our services, technologies or legal obligations change. The latest version will be published on Haske247 with its effective or updated date. Where a change materially affects how personal information is handled, we may provide additional notice through the Platform, email or another appropriate method. 31. Complaints If you have concerns about how Haske247 handles your personal information, please contact us first so that we can investigate and respond. You may also have the right to lodge a complaint with the relevant Nigerian data-protection authority where applicable. 32. Contact Us For privacy questions, requests or complaints, contact: Haske247 Website: haske247.com Email: haske247@gmail.com Phone/WhatsApp: 08136831001 When contacting us about a privacy request, please provide enough information for us to identify your account and understand the request without sending unnecessary sensitive information. Your Privacy Matters Haske247 is built around creators, communities, businesses and audiences. We believe personal information should be collected for clear purposes, protected appropriately and used responsibly. By using Haske247, you acknowledge that you have read and understood this Privacy Policy.
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